Disputes

FAQ to help you settling any issues with your RV Rental.

Disputes

What is a dispute and what is the process?
What are the reasons to open a dispute?
How can the renter dispute or contest additional charges?
A renter opened a dispute, what does it mean?
A dispute has been opened, why are the payout and security deposit on hold?
What documents should I provide in a dispute and who do I send them to?
What are the first steps if I damage something in the RV?
What if I don’t agree with a dispute resolution?
Who is supposed to open the dispute?
Can I open a dispute after the booking has been completed?
Does the owner need to open a dispute to refund the renter?
What if I don’t have the checklists or the photos of the damage?
If the booking is in a dispute, can the owner have repairs completed?
What if the renter/owner is making unjust claims in the dispute?
Can I settle the dispute outside of RV Travel Central?